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Waianae Coast Comprehensive Health Center
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COVID-19 Update Last Updated: April 12, 2020

With the continuing spread of COVID-19 (novel coronavirus) in the U.S., Waianae Coast Comprehensive Health Center is working closely with state and local health authorities to provide the best possible care to our patients.

GUIDANCE FOR SEEKING MEDICAL CARE

If you think you may have COVID-19, call our COVID-19 hotline service at 808-697-3170 Monday - Friday from 8:00 AM - 12:00 PM.. Health professionals running this hotline will determine if you meet the criteria for testing and will advise you on next steps. It's important to call ahead before going in person to any WCCHC clinics.

Do not go to your local emergency department just for COVID-19 testing. The emergency department is for those who need the most critical care, such as chest pain, shortness of breath, severe headache or other potentially life-threatening problems. If you are experiencing these symptoms, go to the nearest emergency department or call 9-1-1.

What is coronavirus disease (COVID-19)?

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person.

How does COVID-19 spread?

The virus is spread from person to person through:

  • Respiratory droplets through coughing and sneezing
  • Close personal contact, such as touching or shaking hands
  • Touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands

Since COVID-19 is new, we are learning more each day about the transmission patterns and incubation periods.

What are the symptoms of COVID-19?

Patients with COVID-19 have had mild to severe respiratory illness with symptoms of

  • fever
  • cough
  • shortness of breath
  • loss of taste/smell
  • nausea
  • diarrhea

What can you do?

The most important thing you can do is avoid being exposed to the virus.

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Wash your hands often with soap and water.
    • WET your hands with clean, running water.
    • LATHER them with soap. Make sure to get the backs of your hands, between your fingers, and under your nails.
    • SCRUB your hands for at least 20 seconds (about the time it takes to sing "Happy Birthday" twice).
    • RINSE your hands well with clean, running water.
    • DRY them with a clean towel or let them air dry.
  • If not available, use an alcohol-based hand sanitizer that contains at least 60 percent alcohol. Hand washing is the first preferred method.
  • Get your flu shot to reduce the chance of developing symptoms that can be confused with COVID-19. Everyone ages 6 months or older should be vaccinated against the flu.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • If over 2 years old, wear a cloth face mask in public areas.

What is Waianae Coast Comprehensive Health Center (WCCHC) doing?

Hotline

We have launched a free COVID-19 hotline. If you have questions about the virus or what to do if you have symptoms, please call 808-697-3170. The Hotline is open Monday - Friday from 8:00 AM - 12:00 PM.

Drive-Thru Testing

WCCHC has gone live with COVID-19 Drive Thru Testing. Patients can register for a test by calling 808-697-3170. A swab will be taken and the specimen will be sent to a private lab for testing. During this time, the patient is expected to self-quarantine at home until the test results are available in 2 to 3 days.

You will get a call from a non WCCHC number about your results. If you do not answer, we will leave you a voicemail. If you still have not received a voicemail regarding your COVID results, please call 697-3170.

Task Force

WCCHC has created a COVID-19 task force to proactively ensure the highest level of patient care and safety. Our staff members have been trained in the latest CDC safety protocols, and have the necessary equipment and training to safely treat COVID-19 patients.

STAY INFORMED

Information is changing frequently. We recommend you regularly check out the Hawaii State Department of Health Website. Subscribe to their newsletter for the most up-to-date information

More Information

About the Coronavirus
What To Do If You Are Sick With Coronavirus
How To Care For Yourself At Home
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