Community Health

Case Management Services

Outreach and intensive case management services are provided to high risk patients of the health center referred by their primary care provider or other providers within the health center. Case managers work with the patient and their families to focus on achieving an optimum outcome and appropriate utilization of health services. The program goals are to reduce barriers and increase access to health care.

Health Care to the Homeless

Health Care to the Homeless provides health care via mobile van services to the homeless living along the Waianae Coast and Kalaeloa. A team of healthcare providers delivers services to the homeless. The overall goal of the program is to outreach via mobile health care services to unsheltered homeless individuals and families, reduce barriers to health care by making available case management services and other needed resources (screening, referrals to medical/mental health care, food, clothing, household items, employment, identification documents, etc.) to homeless individuals who might not otherwise receive assistance, with the ultimate goal of appropriate, affordable, and available housing placement and self-sufficiency.

Perinatal Support Services

Case Management services are provided to high risk pregnant women who receive their prenatal care at the WCCHC. The goal in providing supportive services is to enable high risk pregnant women to receive quality prenatal care and achieve a healthy birth outcome. These services have revealed the benefits to early identification and tracking to intervene with those at highest risk for chronic conditions, such as, diabetes, substance abuse, nutritional deficiencies, domestic violence, mental health concerns, and other perinatal and pediatric risks. Free prenatal classes are also offered to pregnant women and their partners in this community.

BabySAFE Services

Substance using pregnant women receiving prenatal care at the WCCHC are offered supportive services to engage them into substance treatment through BabySAFE (Substance Abuse Free Environment). Supportive classes are also offered to these women including pre-vocational (job readiness classes) and psycho-educational classes (addressing health and safety, domestic violence, trauma, parenting, etc.). The goals of this program are early identification, assessment and continued engagement to enter substance treatment prenatally or postpartum.

Transportation Services

The WCCHC provides transportation services to registered patients of the health center, transporting them to and from their appointments with Health Center providers and other providers referred to within the community. Transportation functions as an extension of case management services, making every effort to ensure that patients are on time and that they keep their appointments.

Child Passenger Safety Seat Fitting Stations

The Child Passenger Safety Seat Fitting Station provides certified technicians to check the installation of car seats. The goal of this service is to increase the proper use of child passenger restraints and seat belts on Oahu. The Health Center offers car seat checks by appointment twice a week and through two community events a year. Education on the proper use of car seats and seat belts is also provided to various community groups and events/fairs.

Patient Assistance Services

Eligibility Coordinators assist patients with completing applications for medical insurance and medication assistance as with the State Med-QUEST program, Medicaid, Medicare Part D, State Pharmacy Assistance Program, Immigrant Health Initiative, Sliding Fee Scale, etc. Selected staff also provide assistance with low income housing applications, Supplemental Security Income (SSI), Financial and Food stamp applications. Patient Assistance Services also provides assistance in completing Advanced Health Care Directive, and coordinating interpreter services for clients of the Health Center.